Last updated: February 5, 2025
Effective Date: Feb 5, 2025
Introduction
This Privacy Policy (“Policy”) outlines how Sprouth Health Partners LLC (“we,” “us,” “our”) collects, uses, and discloses your Personal Information. “Personal Information” refers to information that is linked or reasonably linkable to you. This Policy applies to all Personal Information processed by us in connection with your use of our websites, applications, and services, provided we do not have an established patient relationship with you. To establish a patient relationship, you must successfully register as and remain a Member.
If we have an established patient relationship with you, portions of our websites, applications, and interactions that require authentication are governed by our HIPAA Notice of Privacy Practices (“HIPAA Notice”). The HIPAA Notice covers the collection and use of your Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Upon successful registration as a Member, you will be asked to acknowledge the HIPAA Notice before providing any PHI.
We reserve the right to revise this Policy at any time. The revised version will be available on our website, with the effective date indicated above. By continuing to use our websites, applications, and services after revisions are posted, you accept the revised Policy unless otherwise required by law. If you disagree with any part of this Policy or future revisions, please discontinue your use of our websites, applications, and services.
For questions about this Policy or our privacy practices, please contact help@joinsprouthealth.com.
We collect the following categories of Personal Information from various sources. Certain types of Personal Information are necessary for us to provide goods or services to you. For example, to register as a Member, you must provide your full name, date of birth, gender, street address, telephone number, and email address. If you do not provide this information or request its deletion, you may be unable to access or use some or all of our goods or services.
We collect Personal Information that you provide directly through:
The specific types of Personal Information we collect include:
We also collect Sensitive Personal Information, including:
“Sensitive Information” includes data revealing racial or ethnic origin, religious beliefs, health status, sex life, sexual orientation, gender identity, national origin, citizenship or immigration status, genetic or biometric data, information about children, and precise geolocation data.
We collect information about your use of our websites, applications, and devices through technologies such as cookies, software development kits (SDKs), tracking pixels, and web server logs. This information may include:
When you use our applications, we may collect information about your device, including operating system, version, advertising identifiers, browser type, Internet service provider, and usage details.
When you interact with us on social media platforms, we may collect Personal Information such as your name, email address, and any comments or content you post. If you access our services through a third-party connection or log-in, or connect our applications to third-party platforms or tools, we may access and store certain information from those third parties, depending on your settings. If you do not wish to have this information disclosed, do not use these connections to access our services.
We may receive information about you from advertising partners, analytics providers, and search engine providers.
In connection with providing you access to our websites, applications, goods, and services, we may use your information for the following purposes:
We may share your Personal Information in the following circumstances:
Depending on your location, you may have certain rights regarding your Personal Information, including:
We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
We retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we will take steps to delete such information.
Your Personal Information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country.
Our websites and applications may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We may update this Policy from time to time in response to changing legal, technical, or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:
help@joinsprouthealth.com